VEXRONITHAL Money Back Guarantee Policy

Your satisfaction is our top priority at VEXRONITHAL. We are committed to delivering high-quality products that meet your expectations. However, if for any reason you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your peace of mind.

Eligibility Criteria

• Returns must be initiated within 30 days from the date of purchase.
• The item must be in its original condition, unused, and in the original packaging.
• You must provide a valid proof of purchase from VEXRONITHAL.

Non-returnable Items

• Items marked as "Final Sale" or "Non-returnable" on the product page.
• Gift cards and promotional items.

Return Process

1. Contact our Customer Support team at support@vexronithal.com to initiate the return. Please include your order number and reason for the return.
2. Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and further instructions.
3. Ship the item back to us using a trackable shipping method. Ensure the RMA number is clearly marked on the outside of the package.

Refund Process

Once we receive the returned item, our team will inspect it to verify its condition. If the item meets our return criteria, a refund will be processed to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.

Exchanges

If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item. Our team will assist you in ensuring a smooth transaction.

Contact Us

If you have any questions or need further assistance, please do not hesitate to reach out to our Customer Support team at support@vexronithal.com. We are here to help you and ensure your experience with VEXRONITHAL is a positive one.